Privacy Policy

1. Introduction

NESCO ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information through our website (www.nesco.com.lb) and all applications developed and operated by NESCO.

This policy applies to all NESCO services, including but not limited to:

• Our corporate website
• Custom applications developed for clients
• MEP engineering software solutions
• Building automation systems
• Low current system applications

2. Information We Do Not Collect

NESCO has designed its website and applications with privacy as a core principle. We do not collect any personal data from our users, including but not limited to:

2.1 Personal Information

• Names, email addresses, or phone numbers
• Physical addresses or billing information
• Login credentials or account information
• IP addresses or device identifiers

2.2 Usage Data

• Browsing history or page views
• Click patterns or interaction data
• Search queries or form submissions
• Time spent on pages or navigation paths

2.3 Technical Data

• Cookies or tracking technologies
• Browser type or operating system
• Device information or screen resolution
• Location data or geolocation information

3. No Cookies or Tracking

Our website and applications do not use cookies, web beacons, pixels, or any other tracking technologies. We do not employ analytics services, advertising networks, or third-party tracking tools.

4. Contact Forms and Communications

If you choose to contact us via email or phone (as listed on our Contact page), any information you provide is:

• Used solely to respond to your inquiry
• Not stored in any database or system
• Not shared with any third parties
• Deleted after communication is complete

Communications are handled directly through email clients and are subject to your email provider's privacy policies.

5. Third-Party Services

Our website and applications do not integrate with any third-party services that collect user data. We do not use:

• Google Analytics or similar analytics platforms
• Social media plugins or sharing buttons
• Advertising networks or remarketing services
• Content delivery networks that track users
• Payment processors (as we do not process payments online)

6. Data Security

Since we do not collect any user data, there is no personal information that could be compromised, stolen, or misused. Our commitment to not collecting data is the strongest form of data protection.

7. Children's Privacy

Our services are designed for business and professional use. We do not knowingly collect information from children under the age of 13, and in fact, we do not collect information from any users regardless of age.

8. Your Rights

Since NESCO does not collect any personal data, there is no information to:

• Access or request
• Correct or update
• Delete or erase
• Export or transfer
• Restrict or object to processing

9. International Users

This privacy policy applies to all users worldwide. NESCO operates primarily in Lebanon and the Middle East. Since we do not collect data, there are no international data transfers or cross-border data processing concerns.

10. Compliance with Regulations

Our no-data-collection policy ensures compliance with major privacy regulations, including:

• GDPR (General Data Protection Regulation - European Union)
• CCPA (California Consumer Privacy Act - United States)
• PIPEDA (Personal Information Protection and Electronic Documents Act - Canada)
• Other international privacy laws and regulations

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

If we decide to start collecting any form of user data in the future, we will:

• Update this Privacy Policy accordingly
• Provide clear notice on our website
• Obtain appropriate consent where required
• Implement proper data protection measures

12. Client Projects and Custom Applications

For custom applications developed for specific clients, data handling practices are defined in individual client agreements. In general:

• Client data is owned solely by the client
• NESCO acts as a processor, not a controller
• Data policies are established by the client
• We implement security measures as specified in contracts

13. Contact Information

14. Acknowledgment

By using our website and applications, you acknowledge that:

• You have read and understood this Privacy Policy
• You understand that we do not collect any personal data
• Any information you provide via email or phone is voluntary
• You agree to the terms outlined in this policy